Puppies MUST be wormed:

Every 2 weeks until 16 weeks (4 months of age)
Monthly to 24 weeks (6months)
Thereafter at least every 3 months.
Always use Drontal – other products are less effective.


Your puppy was suckling milk from its mother until it was weaned from her at around 5-6 weeks of age.  The weaning process allows time for their gastrointestinal system to adjust to fully balanced puppy food. Your puppy has been weaned onto Eukanuba Puppy Kibble appropriate to its breed.  Changing the diet in young puppies is a common cause of diarrhoea & illness. Any change should be done gradually and in consultation with your vet, to ensure all the nutritional needs of your puppy are still being met at such a critical time in growth and development.

Fresh meat only is not an appropriate or balanced diet and can cause severe health and growth problems.


Clean fresh water must be available at all times. As puppies are quite thirsty and can be quite clumsy at times (a heavy water bowl is advised) a second water bowl is a very good idea in case the first one gets knocked over or spilt.


There are many ways to toilet train puppies, but the most effective methods use routine & positive rewards to create a good habit.  Use your puppy’s natural instinct to toilet after eating, playing or on waking from sleep.  Choose a part of the garden or yard you would like it to use as its toilet area – a quiet corner usually works best.  After eating, playing or waking up take your puppy out on its lead to the same part of your yard each time. Leave your puppy on the lead & ignore it until it realises you are not playing another game, gets bored & decides to make use of the time to go to the toilet. The first few times may take 15-20 minutes, so be patient. Take some treats to reward your pup for going to the toilet correctly at the time.  Praise is also very important. Linking toileting to a word (eg “wee-wee”) is also a good idea so your dog will toilet on command late in life. 

Done properly & consistently, most puppies will learn to reliably toilet outside, in the same place within 48-72 hours.

A young puppy also needs an overnight “toilet break” if they are indoors until the age of 7-9weeks, as they cannot hold on for the whole night, even if they want to - 6 hours is about their limit.

Crate or Den Training

Crate or Den training is highly recommended for all dogs, but especially if you wish to have a dog which is able to travel with you easily or may need to adjust to new homes.

Puppy Pre-School

Puppy Pre-School is also highly recommended to ensure your puppy grows into a happy, well socialised adult. Well organised & run classes also ensure that any early behavioural issues can be identified & corrected before they cause problems or difficulties later on.


Your puppy has had its first or primary vaccination against canine parvovirus, distemper virus & viral hepatitis (C3). All of these diseases are usually fatal in unprotected animals. Your puppy requires further booster vaccination for these diseases and also for protection against infectious tracheobronchitis & leptospirosis.  Both of these vaccinations are highly recommended, as both diseases are quite common in Mackay & surrounds, and range in severity from debilitating to fatal in unprotected dogs.

Parasite Control

Worming medication dosages are calculated on body weight & under-dosing is ineffective. Therefore, it is vital that your puppy is weighed prior to each treatment to ensure its dose is adjusted as it grows & is correct.

1.  Intestinal Worms - (Hookworm, roundworm, whipworm & tapeworm) are very common in our tropical climate. These worms can cause severe illness in your new dog & the larva can cause serious illnesses in people – especially young children, the elderly or those with immune system weaknesses.

More frequent worming may be advised by your veterinarian as part of a customised parasite prevention plan – considering your dog’s activities & lifestyle & your family. Some monthly “all-in-one” parasite prevention products provide some coverage against worms; however, this cannot be relied upon for all worms, or in high exposure situations.

2.  Heartworm - Is a contagious disease spread from dog to dog by mosquitoes. Consequently heartworm prevention is vital in our tropical climate. The disease is generally fatal if not treated & treatment is not always successful. Reliable, effective prevention is provided by either monthly medications or annual injection.

Prevention is necessary from 12 weeks of age & your vet can advise you on the most appropriate product for your lifestyle.

3.  Fleas - are very, very common & often cause intense itchiness & scratching in dogs, even with few bites.  This commonly results in skin inflammation & sores.

Once a flea population is established in & around your home it is very difficult & quite costly to control or eradicate the problem. Sandy soils & our humid climate ensure their reproduction is very successful. 10 female fleas can create 250 000 fleas at different stages of the life cycle (egg, larvae, pupae) in just 30 days! As there is no time of year when the flea life cycle is dormant in Queensland, we recommend year round flea control. Products which are generally effective are Advantage, Advantix and Comfortis, but in environments where large numbers of fleas are present, a customised & integrated control plan is required & the advice of your vet or Mackay Pet Super Store should be sought.

4.  Ticks- Brown dog ticks & Cattle ticks are generally just a nuisance. Occasionally they can transmit serious blood parasite diseases. Paralysis ticks are a much more serious concern & cause the death of many pets each year. Treatment is expensive & prevention not always simple. 

A Paralysis tick control program should be discussed with your vet as not all products can be used on all pets, or in all age groups. Tick searches are also a very important element of any tick control program.


The Superstore is open every day except Christmas Day, Easter Friday and ANZAC Day.

22 Grandview Drive, Greenfields
Monday to Friday 9.00am – 6.00pm
Saturday to Sunday 8.30am – 5.00pm

Visit in-store where our helpful animal experts and delightful staff can assist with all your pet needs.