Our vision at Mackay Pet Superstore is to provide an ultimate pet experience for both pet and owner. With our quality service and knowledge it allows us to cater to specific needs as well as fostering responsible pet ownership.

We not only aim to provide a superior Pet Industry service to all customers but also the aim to become a Pet Retail Store that will set a national benchmark.

Our focus is on quality products, pets and service and our mission is to provide a happy short-term home to our pets whilst creating a store that is customer focused offering outstanding service.

Being a locally owned and operated business allows us to be affiliated with a variety of local projects. Mackay Pet Superstore are proud sponsors of Mackay Animal Rescue Society (MARS) as well as Mackay Regional Council Pound Pets. Each year we participate in fundraising for the local RSPCA Million Paws Walk along with educating upcoming pet owners with free pet talks in local schools.

Mackay Pet Superstore is one of 30 Australian Indepet Superstores. Indepet assists with the survival and prosperity of independent pet care retailers by offering a totally retail-focused, efficient and profitable distribution channel into all key segments of the pet care market.


The Superstore is open every day except Christmas Day, Easter Friday and ANZAC Day.

22 Grandview Drive, Greenfields
Monday to Friday 9.00am – 6.00pm
Saturday to Sunday 8.30am – 5.00pm

Visit in-store where our helpful animal experts and delightful staff can assist with all your pet needs.